Due to hygiene concerns, we do not offer refunds or exchanges on opened products. However, we offer replacements case-by-case basis, and our goal is always to assist our customers to the best of our ability. Real damage, leakage, missing product(s), and incorrect product(s) delivery of products will be considered.
The customer must bring this to our attention within seven working days of receiving the product (s).
All claims for shortages or damages must be reported to customer service at VINI’S HERBAL.
Vini’s Herbal is a brand of BS Enterprises, and BS Enterprises handle all legal matters concerning Vini’s Herbal.
Orders placed through www.vinisherbal.com———- cannot be cancelled, and no refunds will be given.
If you have any questions about these Terms and Conditions, please get in touch with us via email at @firstname.lastname@example.org